Our Response to COVID-19

COVID-19 Status:  Welcome!  In light of the rapidly-changing nature of the Coronavirus (COVID-19) situation, we will keep this page updated with any changes or updates to our business we make to ensure the safety and well-being of our community, customers, and staff.   

Our Sanitizing Process:

We are actively sanitizing our store throughout the day, wiping down all high touch areas inside the dealership, bathrooms, and customer areas.   We are using approved disinfectant products to ensure your safety.

Service Department:  

Our Service Department is designated as an Essential Business, and will remain open for normal business hours Monday - Friday, but will be temporarily closed on Saturday.

We can offer you choice for your service needs.  You can still come into the dealership and wait with us, as the waiting area is being cleaned and sanitized frequently for your protection.  We also will come pick up your vehicle, and drop it back off if you'd prefer not to leave your home.  We also have a night drop box, so you can leave your car, drop your keys in the box, and we'll service your vehicle and let you know when the work is done and ready to be picked up.  Please call our service department to make arrangements for your vehicle's service needs.

Sales Department:

As Westchester County moves into Phase IV of the NY Forward plan we at Arroway Ford want you to know that we value the health and safety of our customers and staff.  We are taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

The NY State guidelines have approved showroom visits for vehicle sales. If it is necessary for you to make a visit to our showroom, we recommend that you make an appointment prior to your visit to insure both your safety and the safety of our staff.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

  • Thorough cleanings of all dealership facilities daily
  • Sanitizing gel and foam stations available on-site
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other staff and customers

  • Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services for both our sales and service departments.

    No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

    Together, we can maintain a healthy environment and combat the spread of COVID-19.

    On behalf of our dealerships and staff, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.


    Thank you,

    Lou Roberti

    President


    Hours

    • Monday9:00am - 6:00pm
    • Tuesday9:00am - 6:00pm
    • Wednesday9:00am - 6:00pm
    • Thursday9:00am - 6:00pm
    • Friday9:00am - 6:00pm
    • Saturday9:00am - 5:00pm
    • SundayClosed

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    1. Arroway Ford

      519 Bedford Road
      Bedford Hills, NY 10507

      • Sales: 914-241-1000
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    Get in Touch

    • Contact our Sales Department at: 914-241-1000
    • Monday9:00am - 6:00pm
    • Tuesday9:00am - 6:00pm
    • Wednesday9:00am - 6:00pm
    • Thursday9:00am - 6:00pm
    • Friday9:00am - 6:00pm
    • Saturday9:00am - 5:00pm
    • SundayClosed